Aftersales Manager

Are you a dynamic and driven Aftersales professional ready to take the next step in your career? Select Bristol, part of the prestigious Sytner Group, has an exciting opportunity for a motivated Aftersales Manager to lead our high-performing team and deliver an outstanding customer experience.

About the Role

As our Aftersales Manager, you'll be the driving force behind our customer service and operational success. Leading from the front, you'll inspire your team to deliver excellence across all areas of Aftersales — including service, parts, MOT, lubricants, tyres, and subcontracted work.

You'll take ownership of:

• Delivering a premium Aftersales experience that exceeds customer expectations.
• Maximising profitability across all Aftersales channels.
• Developing and motivating your team to achieve operational excellence.
• Maintaining a clear, strategic vision for a seamless and efficient Aftersales operation.
• This is a full-time position, which may include weekend work, ensuring our customers always receive the highest standards of service and support.

About You

You're a natural leader with a passion for people and performance. With proven experience in an Aftersales management or supervisory role within the motor industry, you bring both technical expertise and a customer-first mindset to everything you do.

We're looking for someone who:

• Has a strong background in Aftersales operations and technical knowledge.
• Thrives in a fast-paced, high-pressure environment.
• Inspires teams through exceptional leadership and clear communication.
• Strives for continuous improvement and operational excellence.
• Always puts the customer at the heart of every decision.
• If you're ready to lead a talented team, deliver world-class service, and make a measurable impact within one of the UK's most respected automotive groups — we want to hear from you.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 27 days plus bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Private Medical Insurance - Senior Manager
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• Career Development
• Enhanced Pension Entitlement - Senior Manager
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.