Diversity and Inclusion at Sytner Group

At Sytner, we celebrate and are passionate about diversity and inclusion. We are proud of our Head Office being based in Leicester - Which is one of the most diverse cities in the UK.

We are committed to creating equitable environments where everyone is supported to be their best self. Our aim is to reflect our customers and communities we serve. We aim to be a business which upholds, shares and sets best practice within the sector and outside of it. We are dedicated to creating truly diverse environments, we were the first ever automotive retailer group to recruit a Head of Diversity and Inclusion.

Understanding the experiences of our colleagues is important so that we can see where we need to make improvements, and make sure we provide a supportive and inclusive working environment for everyone. As part of our strategy we actively listen to our colleagues and customers to ensure they feel values and supported.

Diversity and inclusion is key to our business success, this is reflected in our values which features 'diversity and inclusivity'. We want diversity and inclusion to be embedded in everything we do, from recruitment and talent to digital inclusion and accessible websites.

We understand that diversity and inclusion affects all areas of our business and society. Our strategy reflects this and includes four key themes.

Representation

Inclusive Cultures

Capability

Customer Inclusion

Giving Something Back

Our focus here is to better represent the communities we serve, our society is diverse and our aim is for our business to reflect our diverse communities.

  • We report on the diversity of our workforce internally.
  • We understand where our under-representations are and we joined the 10,000 Black Interns programme. More information can be found here.

Our focus here is to ensure our colleagues can be their best authentic self in the workplace and that they can contribute and build successful careers with us.

  • We have had a focus on mental health and wellbeing and have joined the Mental Health charter, all colleagues now have access to a wellbeing app with mindfulness techniques, CBT activities and health and wellbeing discounts.
  • We have trained mental health first aiders and continue to run training and webinars on mental health and wellbeing.
  • Nuffield
  • We work with BEN to enable colleagues to be able to access their services, running breakfast wellbeing talks and donated £100k to BEN.

We have created colleague network groups and support colleagues creating additional groups where they see necessary. Our current network groups are listed below, the groups are run by colleagues and the activities they want to get involved with:

Beam

Jason Emanuel

Celebrating BHM, Windrush Day, Eid and Diwali & others

Organising talks, Pride, events, webinars and other learning opportunities. Diversity champions for each division.

The Equals

Emma Spedding

Celebrating IWD

Sexuality Shine

Simon Gravelle-Eagles

Leicester Pride and local prides

Disability

Brittany Pickering

  • In addition to this we have our Diversity and Inclusion Forum, which includes members from across the business including our CEO Darren Edwards. Our network chairs also sit in this forum and share on behalf of our network groups.
  • We are members of Inclusive Companies.
  • We run a specific D&I survey to better understand our colleagues experiences and to continuously improve.
  • We improved our maternity leave policy, this is now 9 months 90% pay.
  • Pride celebrations

Our society is ever changing and conversations around diversity and inclusion are always further developing. There is always more to learn and this is why one of our key pillars is around capability and developing the knowledge and skills of our colleagues to empower them to engage, converse and implement long term improvements around diversity and inclusion.

  • Better allyship means taking accountability for our own learning, we have created a library and content club for our colleagues who want to continuously learn together. Each month the group selects a book / text / video to watch or read and then we meet to discuss learnings. Previous books have included:
    • Why I’m No Longer Talking to White People About Race: Reni EddoLodge and The Transgender Issue, An Argument for Justice: Shon Faye.
  • Reviewing our current EDI offering for colleagues
  • Starting to build understanding of EDI areas through webinars and monthly learning sessions. Such as creating trans inclusive workplaces.
  • Building a library of content so our colleagues can continuously learn at their own pace.
  • D&I training implemented into manager and leadership development training.

Our society is ever changing and conversations around diversity and inclusion are always further developing. There is always more to learn and this is why one of our key pillars is around capability and developing the knowledge and skills of our colleagues to empower them to engage, converse and implement long term improvements around diversity and inclusion.

  • Implementing quick digital fixes to make the website more accessible, e.g. ensuring all images have alt text. We can use google accessibility checker as an assessment point.
  • Interpreters live is currently at our mercedes-Benz dealerships.
  • Accessibility assessments at dealerships.

We are also proud to continue our support for various charitable causes as giving back to our communities is a priority for us.

In 2021 we supported automotive charity, Ben, by responding to its rallying cry for help by donating £100,000 to carry on the invaluable work it does to help people working in the industry.

In addition, we have supported various local causes, more details about these can be found below.

Colleagues from Sytner’s Graypaul Birmingham recently took part in The Fan Dance Race across the Brecon Beacons to raise funds for two charities close to colleagues’ hearts

Local dealership, Sytner Group Derby Audi, has made a donation of Easter eggs to Children First Derby to ensure that those in need are able to enjoy the Easter season

Sytner Group colleagues help feed the hungry in Weston-super-Mare throughout 2021

Jaguar Land Rover dealerships support 2021 Christmas appeal from Samaritan’s Purse

Proud to be partnering with Leicester Pride for two more years