Rachel Anstiss
Front of House Manager - Wakefield Audi
When did you start working at Sytner Group?
April 2006
If someone wanted to become a Front of House Manager, what key skills and attitude would they need?
They would need commitment and dedication, be flexible and hard working. Customer satisfaction needs to be key at all times.
What is your favourite part of your job?
My team
Three words that sum up the people in your team?
Hard working, fun and loyal
What does your place of work do to help its colleagues maintain work-life balance?
Working rota and flexibility
How do you know you are making a difference?
Feedback from my team and management
Can you tell me about the culture in your workplace?
One team culture
How have you developed since working for Sytner?
I have developed personally and become more confident to push myself out of my comfort zone to achieve new things
What’s been one of your proudest moments working at Sytner?
Being nominated for the Aspiring Managers Programme
What advice would you give to recent new hires?
Work hard and you will see the benefits
If you could go back and give yourself some career advice when you were 15 years old, what would it be?
Research in to the jobs and opportunities that are out there. I did not set out to be in the motor trade, however I would not change a thing.
