Luke Bridge

Service Technician - Mercedes-Benz of Teeside

When did you start working at Sytner Group?

I started working at Sytner Mercedes-Benz of Teesside as an apprentice technician back in 2014.

If someone wanted to become a Vehicle Technician, what key skills and attitude would they need?

Someone who has a can do attitude, willing to learn and help colleges to ensure we meet deadlines. They must be mechanically minded and understand how the basic vehicle components work. Brand knowledge would be a bonus but this can be learnt on the job.

What is your favourite part of your job?

The feeling you get knowing you have done the job correctly and fixed the fault.

Three words that sum up the people in your team?

Trustworthy, Helpful and Determined.

What does your place of work do to help its colleagues maintain work-life balance?

Currently we are looking at changing working hours to shift patterns to suit some colleagues. Also at certain employment milestones e.g. 10 year employment you’ll receive additional holidays.

How do you know you are making a difference?

I am recognised by management and rewarded for my success.

How have you developed since working for Sytner?

I started as an Apprentice technician which was a 3 year programme. I then went on to complete my Maintenance Technician Qualification and I’m now onto the final training to become a Systems Technician with my specialisation being in powertrain.

What’s been one of your proudest moments working at Sytner?

My proudest moment working at Sytner has to be reaching the finals of the Sytner Elite Technician competition!

What advice would you give to recent new hires?

Don’t be afraid to take on bigger more challenging jobs and if you don’t understand something ask.

If you could go back and give yourself some career advice when you were 15 years old, what would it be?

Apply for the Mercedes-Benz apprentice programme straight after finishing school.