BMW Retail Manager

About the role 

Want to work for one of the world’s best automotive brands, in a great location, with an awesome team? Then let’s be honest… the only way is Essex.

Opportunities like this don’t come around often — and on this occasion, we are seeking a Retail Manager at our BMW / MINI dealership in Loughton, Chigwell.

As a Sytner Retail Manager, you’ll be right at the heart of the business. You’ll lead and grow all aspects of the Finance department, sit at the core of every sales enquiry, drive add-on penetration, and work closely with the sales team to maximise performance while delivering the very highest retail standards. 

Doing the right thing comes as standard. You’ll ensure every customer clearly understands the commitments they’re entering into, always acting with integrity, transparency, and a genuine focus on treating customers fairly.

Working alongside the wider Management Team, you’ll also take ownership of our Sales-into-Service (VIP Express) and BMW / MINI renewal programmes, actively identifying incremental sales opportunities and supporting stock acquisition to keep the business moving forward.

Our Retail Managers work a range of flexible shift patterns, typically including weekends and bank holidays on a rota basis, ensuring our customers receive outstanding service whenever they visit us.

If you’re ambitious, commercially minded, and ready to make your mark in a premium environment — then you already know… the only way is BMW / MINI Chigwell Essex.

About you 

If you are already a high achieving automotive Business Manager, Sales Controller or Sales Manager - with a strong financial and commercial understanding - then we would love to hear from you. Ideally you will have an outstanding work ethic and be able to lead from the front, inspiring your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential, along with experience of working as part of a team with shared objectives and personal performance goals.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 27 days plus bank holidays
• Company Car
• Industry-leading Maternity, Paternity and Adoption Pay
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• Career Development
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.