Customer Advisor

Are you a great communicator with a passion for helping people? Join our dynamic team as a Contact Centre Agent and become the voice of our brand!
 
What You'll Do:

• Handle inbound and outbound calls professionally
• Assist customers with inquiries, complaints, and support needs
• Accurately document interactions in our CRM system
• Provide solutions and ensure customer satisfaction

What We're Looking For:

• Excellent verbal and written communication skills
• Strong problem-solving abilities
• A positive attitude and team spirit
• Basic computer literacy
• Previous customer service experience is a plus, but not required

What We Offer:

• Full training and ongoing support
• Growth opportunities within the company
• Performance bonuses and recognition programs
• Friendly, supportive work environment

When applying for this role please consider that we require candidates to have customer service experience within a retail environment experience as a threshold level of prior exposure and participation.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.