Team Leader

A rare opportunity has become available for a full-time Team Leader to join the outstanding VWG Contact Centre, part of the Sytner Group, based in Nottingham.

What will the job involve?
• Team training and coaching.
• Department recruitment and onboarding
• Day-to-day supervision and support for the team including managing the rota
• Support and oversee employee relation activities
• Analysis of Dealership and Divisional Reports

The successful candidate for this position will have previous experience within a similar role, good business understanding and commitment to support the operational & commercial performance of the business. As well as being passionate and commanding about performance, the role of the team leader requires a candidate who is well organised and self-disciplined with the ability to prioritise under work pressure, and who has experience using MS Office and bespoke software.

This is an office based full-time role working 40 hours a week

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.