Technical Parts Advisor

About the role

Sytner Group is looking for a motivated and committed person to join our team at Maranello Classic Parts, the only worldwide Ferrari authorised classic parts distributor. This role is for an enthusiastic, hardworking, and motivated person with a strong knowledge of engineering and motor vehicles and parts The objective for this business is to support the continued growth and development of Maranello Classic Parts who ensure that the heritage of Ferrari vehicles of the past and present are preserved, ranging from 1947 up to the modern supercar of today. 

This very interesting and unique business ensures the continued supply and organisation of remanufacturing of parts to the original specification. New lines are being continually added to the range and continued expansion demands that our team is strengthened. This role brings variety and technical challenges with rewarding outcomes when we ensure another Ferrari is kept running for others to enjoy and owners benefit from the ever increasing residual values.

You will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure accuracy in quality control when checking parts that have been remanufactured, ensure that all requests are dealt with promptly, and support and assist colleagues and customers with any queries regarding parts

About you

You will need to have a confident and inquisitive attitude, fine attention to detail and be self-motivated with the ability to follow process and a project to the end. The successful candidate will be articulate and numerate with strong communication skills. It would be an advantage if you had a genuine passion and knowledge of classic cars. Training will be given to enhance your skills This will role gives the ideal opportunity for a trained Technician to move from a hands on role to a quality control and technical support role.

Having served an automotive or engineering apprenticeship or having practical automotive experience would be a distinct advantage High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.

We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.