BMW Corporate Administrator

About the Role

We have an exciting opportunity for a Corporate Sales Administrator to join our busy BMW/MINI Corporate Sales team in Solihull.
This is a fast-paced and varied role where you will play a key part in supporting our dealerships and leasing partners, ensuring the smooth processing of customer enquiries, vehicle orders, and deliveries. You will be responsible for maintaining accurate records, coordinating vehicle logistics, and delivering a high level of customer service throughout the full order lifecycle.

Hours: Monday – Friday, 8:30am – 5:30pm

Key Responsibilities

•    Managing customer enquiries, availability requests, and demonstrator bookings within agreed SLAs 
•    Creating and processing vehicle quotations and orders using internal and manufacturer systems 
•    Maintaining accurate and up-to-date records across platforms such as Ebbon, eDoc, and Digifile 
•    Monitoring vehicle lead times and providing regular updates to customers and leasing companies 
•    Coordinating vehicle deliveries, registrations, and driver packs 
•    Uploading delivery documentation to ensure timely invoicing and payment 
•    Producing weekly status reports for leasing partners 
•    Liaising with dealerships, leasing companies, and internal departments to ensure seamless order fulfilment 
•    Supporting the Accounts team with invoice and payment queries 
•    Offering alternative stock vehicles where applicable 
•    Taking ownership of issues and resolving them efficiently in the best interests of the customer and business 
•    Keeping up to date with BMW/MINI product updates, model year changes, and pricing deadlines 

What We’re Looking For

We are looking for someone who is highly organised, detail-oriented, and able to manage multiple tasks in a fast-paced environment.
Key skills and attributes include:
•    Excellent attention to detail and accuracy 
•    Strong organisational and time management skills 
•    Confident communication skills with a professional and friendly manner 
•    Ability to work both independently and as part of a team 
•    Proactive approach with strong problem-solving skills 
•    Ability to prioritise workload and meet deadlines 
•    Positive, flexible, and enthusiastic attitude 
Previous administrative or automotive industry experience is desirable but not essential, as full training will be provided.

Why Join Us?

At Sytner BMW/MINI, you will be part of a supportive and professional team within one of the UK’s leading automotive groups. This role offers excellent development opportunities and the chance to build a long-term career within the industry.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.