Parts Manager

About the role

An exciting and rare opportunity has arisen to join our Team at Porsche Centre Chester as a Parts Manager.

As Sytner Parts Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will be managing stock and helping to maximise the profitability and efficiency of the department. You will coordinate with the workshops and Sales teams as well as selling directly to the public.

This is a full-time role which can occasionally include weekends to ensure we provide our customers with the highest possible levels of service.

Key Responsibilities:

• Oversee the day-to-day operations of the parts department, including stock management, ordering, and staff supervision
• Ensure high levels of customer satisfaction through excellent service and availability of parts
• Maintain optimal stock levels by forecasting demand, placing timely orders, and managing franchise relationships
• Supervise, train, and motivate the parts team to achieve performance targets
• Coordinate with service and sales departments to support workflow and revenue targets
• Manage budgets, profit margins, and departmental KPIs
• Implement and maintain parts pricing strategies
• Ensure compliance with health, safety, and environmental standards

About you

Proven experience in automotive parts department management

• Strong understanding of vehicle systems
• Excellent organisational and leadership skills
• Experience with stock management software and dealership DMS systems
• Strong customer service focus with a proactive, problem-solving attitude
• Ability to analyse data and make strategic decisions
• Full, valid driver’s license (preferred)

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.