Retail Operations Manager

About the role

Sytner Group has a rare and very exciting opportunity for an experienced Retail Operations Manager to join our management team at Select Wakefield.

As a Retail Operations Manager, you will be responsible for the profitability in the New and used vehicle department and for customer retention. You will be required to create the annual dealership sales forecasts and targets and communicate these to the sales team.

You will also hire and monitor the performance of the department managers and executives and hold weekly sales meetings and conduct sales mentoring and support.

This is a full-time role which will include weekend working to ensure we provide our customers with the highest possible levels of service.

About you

Ideally, you will have a proven track record of success in a similar position within the Automotive industry.

The ability to be able to lead and motivate a team to exceed targets and maximise profitability across all areas of the Sales department is essential.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 27 days plus bank holidays
• Company Car
• Industry-leading Maternity, Paternity and Adoption Pay
• Private Medical Insurance
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• Career Development
• Enhanced Pension Entitlement
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.