Warranty Administrator

About the role

Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our prestigious dealership at Mercedes-Benz of Colindale.
 
As a Sytner Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times.
 
Sytner Warranty Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you
 
Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous; however, this is not crucial for the right candidate.
 
Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment.
 
Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.